FAQ
What are your delivery times?
Our delivery times are 3 to 15 working days in France.
Can I customize a product?
Yes, all our products can be personalized according to your wishes.
Can I get a preview of my custom design before production?
Absolutely, we provide a digital preview of your design for approval before starting production.
Is it possible to buy neutral clothes, without customization?
No, all our products are delivered personalized according to your wishes.
Do you do small quantity printing?
Yes, we accept small batches as well as large quantity orders. Contact us by email for a personalized quote. (jncreation2025@gmail.com)
I have a problem with an order I placed, what should I do?
You can contact us by email: jncreation2025@gmail.com
How to return an ordered product?
You can contact us by email: jncreation2025@gmail.com
What is your return policy for personalized products?
Returns are accepted if the product has a manufacturing defect. You can contact us by email: jncreation2025@gmail.com
What type of support do you offer?
We offer printing and image transfer on a wide range of media, both textiles (t-shirts, sweatshirts, etc.) and objects (water bottles, mugs, frames, and more).
What are your rates?
Our rates vary based on several criteria, including the quantity, size, and type of service requested. Prices start at €5, but each request is unique, so don't hesitate to contact us by email for a personalized quote tailored to your project. jncreation2025@gmail.com
Can I wash the personalized mug in a dishwasher?
No, all of our personalized mugs are hand washable.
Can I wash the personalized water bottle in a dishwasher?
No, all of our personalized water bottles are hand washable.
Can I wash the personalized t-shirt in a washing machine?
Yes, all our personalized t-shirts can be washed in a washing machine up to 40° maximum.
Can I wash personalized socks in a washing machine?
Yes, all our personalized socks can be washed in a washing machine up to 30° maximum.
Can I do multiple machine wash cycles?
Yes, our custom textiles have been machine washed multiple times to ensure their durability: the design retains its strength and intensity, wash after wash. Exceptional value for money that meets the most stringent requirements.
Why choose JNCREATION?
We use high-quality, durable materials and offer you a high-quality, tailor-made service.